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Patient Services Coordinator

Location:Woodbury, MN
Salary Range:DOQ
Benefits:Full-time benefits package
Employment Type:Full Time
Department:Woodwinds Natural Care Center
Job Type:
Description: This position serves as the first point of contact to ensure each patientís expectations are exceeded through exemplary performance of the essential job functions. This is a 32 hours per week position.
Duties:
  • Answer telephones
  • Schedule patients appointments, including confirming and follow up of cancelled or missed appointments
  • Data entry of new patient information. Update patient information as needed
  • Gather appropriate patient registration paperwork, including HIPAA notification, patient insurance and/or authorization for care
  • Explanation of insurance benefits to patients
  • Perform open and close procedures for clinic front desk
  • Prepare and file medical records prior to and after scheduled patient visits
  • Respond to medical record requests
  • Collection of fees for service
  • Promotes clinical services, retail services and educational opportunities
  • Provides educational opportunities for students as requested
  • Retail support
  • Various other clerical support as requested
  • Qualifications:
  • High school diploma or GED, required
  • Minimum 2 years experience working in a chiropractic or other healthcare clinic, required
  • Experience with Cerner or GE Centricty scheduling systems, preferred
  • Experience in retail and Point of Sales system, preferred
  • Flexibility in work schedule to ensure adequate coverage of the front desk and patient care
  • Excellent customer service and communication skills
  • Enjoys working in fast-paced, team environment


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